At DESTIN, we value our guests’ time and strive to provide a smooth and transparent reservation and booking experience. This Refund & Cancellation Policy outlines the terms related to table reservations, event bookings, catering services, and any advance payments made.
By making a reservation or booking with DESTIN, you agree to the terms outlined below.
1. Table Reservations
Table reservations may be cancelled or modified up to 24 hours prior to the scheduled dining time.
Cancellations made within less than 24 hours may result in a cancellation fee during peak hours or special events.
No-shows may be subject to future booking restrictions.
Reservation deposits, if applicable, may be partially or fully non-refundable depending on the notice period.
2. Event & Private Dining Bookings
Event bookings may require an advance deposit to confirm the reservation.
Cancellation timelines and refund eligibility will be clearly communicated at the time of booking.
Deposits may be:
Fully refundable if cancelled within the agreed notice period
Partially refundable for late cancellations
Non-refundable for last-minute cancellations or no-shows
All event-related refunds are subject to administrative and preparation costs.
3. Catering Services
Catering orders must be cancelled before food preparation begins to qualify for a refund.
Once preparation has started, cancellations may not be eligible for a refund.
Any customized menus or special ingredient purchases may be non-refundable.
4. Refund Processing
Approved refunds will be processed using the original payment method.
Refund processing times may vary depending on payment provider and banking institutions.
DESTIN is not responsible for delays caused by third-party payment services.
5. Changes & Modifications
DESTIN reserves the right to:
Modify reservation policies during peak seasons or special events
Adjust cancellation terms for promotional bookings
Update this policy without prior notice
Any changes will be communicated clearly where applicable.
6. Force Majeure
DESTIN shall not be held responsible for cancellations or service disruptions due to circumstances beyond our control, including but not limited to natural disasters, government regulations, technical failures, or unforeseen emergencies.
7. Contact for Cancellations & Refunds
To request a cancellation or refund, please contact us directly:
📞 Phone / WhatsApp: +66 98 039 0390
📧 Email: Bangkok@thedestinworld.com
Our team will assist you promptly and professionally.
8. Policy Acceptance
By making a reservation, event booking, or catering order with DESTIN, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.
Thank You for Your Understanding
We appreciate your cooperation and look forward to welcoming you to DESTIN — one of the most refined restaurants in Bangkok.
